Welcome to Msikoods Store

FAQ

What is the quality of Msikoods dresses?

Each Msikoods gown is made-to-order with exceptional attention to detail. We use premium materials and refined craftsmanship inspired by global bridal standards. Every gown is inspected before shipment to ensure flawless quality and elegance worthy of your special moment.

We offer fabric swatches for most gowns so you can experience the texture and color before ordering. You'll also find close-up product videos and high-resolution images on each product page for a better view of our signature detailing.

How do I choose the right style?

Not sure what style suits your body or event? Our virtual stylists are here to help! Message us any time via live chat or email—we’ll help you find the perfect silhouette and even guide you through possible design adjustments or customizations.

How do I choose the right size?

In addition to standard sizing, we offer custom sizing at no extra cost.

  • Simply select “Custom Made” at checkout.
  • Use our Measurement Guide to take accurate body measurements.
  • If you're not ready to submit measurements immediately, you can email them to msikoods@gmail.com within 15 days of purchase.

Even with custom sizing, we always recommend planning for minor local alterations to achieve the perfect fit.

Can I return or exchange items?

  • Customized and made-to-order dresses are final sale.
  • Standard-size dresses and accessories may be eligible for return within 5 days of delivery.
    See our full Return Policy for conditions and process.

How long does production take?

Our standard production time is 6–10 weeks, depending on the complexity of the gown.
Need it sooner? Contact us to request rush service, available on select styles.

Why shop at Msikoods?

From elegant bridal gowns to glamorous evening wear, Msikoods combines trend-forward design with exceptional customer care. Brides love us for our:

  • Free custom sizing
  • Responsive support
  • Luxury-quality craftsmanship
  • Real-customer reviews & videos

Every piece is created with love to celebrate your most unforgettable moments.

Do you have a showroom?

Currently, we operate exclusively online. This allows us to offer global shipping and fair pricing on premium, made-to-order designs. If you're unsure about fit or material, request a swatch sample before placing your full order.

What shipping options do you offer?

We offer two shipping methods:

  • Standard Shipping: 14–20 business days with tracking
  • Express Shipping: 6–8 business days with tracking

All orders ship with care and tracking, and we’ll keep you updated along the way.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers.

If you have questions during checkout, just reach out—we're here to help!